Reclaim - AI Revenue Recovery
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Buildathon Simulation
AC

Acme Corp

Razorpay Sandbox Active

Reclaim Mark

Case Investigation

Back to Recovery QueueVibrantEdgeRef #SIM-PAY-79

VibrantEdge

Payment FailureAt Risk
₹1,39,578 at risk·Problem: Network failure·Logged 10d ago·Event ID: evt-p-79-66322

Recovery Strategy & Expected Value

Ranking available actions by Expected Recovery Value (Probability × Amount)
PAYMENT SURFACE
Recommended Action

Retry payment

✓ Guardrails Approved
Why?

Highest expected recovery value among permitted interventions within configured recovery boundaries.

Expected Recovery₹73,976
Recovery Probability53%
Amount at Risk₹1,39,578
Ranked by Expected Value
Autonomous Intelligence

Agent Diagnosis: Network failure

48%probability
Evaluated Recovery Options (Expected Value)ERV = Probability × Amount
Retry paymentTop ERV
53% probability₹73,976 expected
Human escalation
50% probability₹69,789 expected
Payment link
36% probability₹50,248 expected
Reminder
27% probability₹37,686 expected
Recommended Action

Retry payment

Expected Recovery₹73,976

Highest expected recovery value within configured recovery boundaries.

Why this strategy? Similar cases recovered more successfully with this intervention pattern. (186 similar historical outcomes analyzed · 72% verified historical clearance).
Deterministic Policy Gate✕ Action Blocked
Retry limit
Contact frequency
Recovery window
Amount threshold
Quiet hours
Idempotency
Action eligibility
Action blocked because the 7-day recovery window has elapsed.
Bounded action verified by deterministic policy gate.

Agent Activity Timeline

Chronological audit of autonomous diagnostics, tool invocations, and stopping rules.

1 Steps
05:07:38System

Payment failure detected

Network failure — ₹1,39,578

Customer Profile

VibrantEdgeVikram Agarwal (Contact)
billing@vibrantedge.com
+91 98029 75341
Preferred Channelpayment_link
Account ManagerKaran Joshi

Policy Gate Checks

Blocked
Retry limit✓ Approved
Contact frequency✓ Approved
Recovery window✕ Gated
Amount threshold✕ Gated
Quiet hours✓ Approved
Idempotency✓ Approved
Action eligibility✓ Approved
Deterministic boundary: LLM recommendation is gated before execution.