Reclaim - AI Revenue Recovery
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Acme Corp

Razorpay Sandbox Active

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Case Investigation

Back to Recovery QueueCyberRoot SystemsRef #SIM-PAY-40

CyberRoot Systems

Payment FailureAt Risk
₹24,374 at risk·Problem: Card expired·Logged 9d ago·Event ID: evt-p-40-40017
Reclaim Learning Signal Active

Based on 45 similar historical outcomes (76% verified clearance rate).

45 similar outcomes analyzed · Historical recovery rate: 76% · Safety: Gated by deterministic policy checks.

Recovery Strategy & Expected Value

Ranking available actions by Expected Recovery Value (Probability × Amount)
PAYMENT SURFACE
Recommended Action

Payment-method update

✓ Guardrails Approved
Why?

Highest expected recovery value among permitted interventions within configured recovery boundaries.

Expected Recovery₹23,399
Recovery Probability96%
Amount at Risk₹24,374
Ranked by Expected Value
Autonomous Intelligence

Agent Diagnosis: Card expired

90%probability
Evaluated Recovery Options (Expected Value)ERV = Probability × Amount
Payment-method updateTop ERV
96% probability₹23,399 expected
Human escalation
95% probability₹23,155 expected
Payment link
68% probability₹16,574 expected
Reminder
64% probability₹15,599 expected
Recommended Action

Payment-method update

Expected Recovery₹23,399

Highest expected recovery value within configured recovery boundaries.

Why this strategy? Similar cases recovered more successfully with this intervention pattern. (186 similar historical outcomes analyzed · 72% verified historical clearance).
Deterministic Policy Gate✕ Action Blocked
Retry limit
Contact frequency
Recovery window
Amount threshold
Quiet hours
Idempotency
Action eligibility
Action blocked because the 7-day recovery window has elapsed.
Bounded action verified by deterministic policy gate.

Agent Activity Timeline

Chronological audit of autonomous diagnostics, tool invocations, and stopping rules.

1 Steps
05:07:38System

Payment failure detected

Card expired — ₹24,374

Customer Profile

CyberRoot SystemsSwati Thakur (Contact)
billing@cyberrootsystems.com
+91 90749 49462
Preferred Channelwhatsapp

Policy Gate Checks

Blocked
Retry limit✓ Approved
Contact frequency✓ Approved
Recovery window✕ Gated
Amount threshold✓ Approved
Quiet hours✓ Approved
Idempotency✓ Approved
Action eligibility✓ Approved
Deterministic boundary: LLM recommendation is gated before execution.