Orion Commerce
Checkout AbandonmentAt Risk₹70,961 at risk·Problem: Checkout abandoned·Logged 14d ago·Event ID: evt-c-119-12780
Recovery Strategy & Expected Value
Ranking available actions by Expected Recovery Value (Probability × Amount)Recommended Action
Payment link
✓ Guardrails Approved
Why?
Highest expected recovery value among permitted interventions within configured recovery boundaries.
Expected Recovery₹32,642
Recovery Probability46%
Amount at Risk₹70,961
Ranked by Expected Value
Autonomous Intelligence
Agent Diagnosis: OTP abandonment
41%probability
Evaluated Recovery Options (Expected Value)ERV = Probability × Amount
Payment linkTop ERV
46% probability₹32,642 expected
Human escalation
43% probability₹30,513 expected
Reminder
29% probability₹20,579 expected
Session recovery
29% probability₹20,579 expected
Recommended Action
Payment link
Expected Recovery₹32,642
Highest expected recovery value within configured recovery boundaries.
Why this strategy? Similar cases recovered more successfully with this intervention pattern. (186 similar historical outcomes analyzed · 72% verified historical clearance).
Deterministic Policy Gate✕ Action Blocked
Retry limit
Contact frequency
Recovery window
Amount threshold
Quiet hours
Idempotency
Action eligibility
Action blocked because the 7-day recovery window has elapsed.
Bounded action verified by deterministic policy gate.
Agent Activity Timeline
Chronological audit of autonomous diagnostics, tool invocations, and stopping rules.
05:07:38System
Checkout abandonment detected
OTP abandonment — ₹70,961
Customer Profile
Orion CommerceAditya Kapoor (Contact)
billing@orioncommerce.com
+91 99344 77312
Preferred Channelwhatsapp
Policy Gate Checks
Retry limit✓ Approved
Contact frequency✓ Approved
Recovery window✕ Gated
Amount threshold✕ Gated
Quiet hours✕ Gated
Idempotency✓ Approved
Action eligibility✓ Approved
Deterministic boundary: LLM recommendation is gated before execution.