CorePay Systems
Checkout AbandonmentAt Risk₹60,192 at risk·Problem: Checkout abandoned·Logged 4d ago·Event ID: evt-c-118-1400
Recovery Strategy & Expected Value
Ranking available actions by Expected Recovery Value (Probability × Amount)Recommended Action
Human escalation
✓ Guardrails Approved
Why?
Highest expected recovery value among permitted interventions within configured recovery boundaries.
Expected Recovery₹28,892
Recovery Probability48%
Amount at Risk₹60,192
Ranked by Expected Value
Autonomous Intelligence
Agent Diagnosis: High-value checkout abandonment
46%probability
Evaluated Recovery Options (Expected Value)ERV = Probability × Amount
Human escalationTop ERV
48% probability₹28,892 expected
Payment link
45% probability₹27,086 expected
Session recovery
32% probability₹19,261 expected
Reminder
25% probability₹15,048 expected
Recommended Action
Human escalation
Expected Recovery₹28,892
Highest expected recovery value within configured recovery boundaries.
Why this strategy? Similar cases recovered more successfully with this intervention pattern. (186 similar historical outcomes analyzed · 72% verified historical clearance).
Deterministic Policy Gate✓ Action Approved
Retry limit
Contact frequency
Recovery window
Amount threshold
Quiet hours
Idempotency
Action eligibility
Bounded action verified by deterministic policy gate.
Agent Activity Timeline
Chronological audit of autonomous diagnostics, tool invocations, and stopping rules.
05:09:25System
Checkout abandonment detected
High-value checkout abandonment — ₹60,192
Customer Profile
CorePay SystemsAshish Agarwal (Contact)
billing@corepaysystems.com
+91 99367 38379
Preferred Channelpayment_link
Policy Gate Checks
Retry limit✓ Approved
Contact frequency✓ Approved
Recovery window✓ Approved
Amount threshold✓ Approved
Quiet hours✓ Approved
Idempotency✓ Approved
Action eligibility✓ Approved
Deterministic boundary: LLM recommendation is gated before execution.